If you run a restaurant, café, or any foodservice operation, you know how time-consuming ordering supplies can be. Between tracking inventory, searching for the right products, and coordinating deliveries, it adds up fast.
That’s exactly the problem US Foods set out to solve with MOXē — and it’s worth understanding what this platform actually does and why so many operators are switching to it.
What Is MOXē by US Foods?
MOXē stands for Making Operator Xperiences Easy. It’s US Foods’ all-in-one e-commerce application, designed to be used across desktop, tablet, and mobile devices — anywhere, anytime.
In simple terms, MOXē is a single app where US Foods customers can:
- Browse and search products
- Place and manage orders
- Track deliveries in real time
- Manage inventory
- Monitor food costs and profitability
It goes beyond just placing orders — it’s a comprehensive foodservice business app designed to help operators manage every aspect of their operation 24/7, right from the palm of their hand.
Why MOXē Matters for Foodservice Operators Today
The foodservice industry is under more pressure than ever. Rising food costs, labor shortages, and tight margins mean operators can’t afford to waste time on inefficient ordering systems.
MOXē was built with a strategic focus on three core pillars: speed, confidence, and control. These aren’t just marketing words — they reflect real operational challenges that restaurant and foodservice managers face every single day.
Before platforms like MOXē, operators often juggled multiple systems: one for ordering, another for inventory, a spreadsheet for food costs, and phone calls to check product availability. That fragmentation costs time and money.
Key Features of MOXē: What You Can Actually Do
1. Product Search and Discovery
MOXē is a personalized one-stop shop where operators can find the right products from a selection of more than 400,000 items.
The search experience is built for speed. You can filter by:
- Delivery method (truck delivery vs. direct ship)
- Your existing order guides or custom lists
- US Foods exclusive brands and Scoop™ products
- Real-time inventory availability
From search, you can add products directly to your order by entering a quantity — no extra steps needed.
2. Smart Ordering — Including AI Image Ordering
MOXē now supports Image Ordering powered by AI — just snap a photo of your order list, review it, and place it. This feature alone can save kitchen managers significant time during busy prep periods.
The app also uses smart suggestions like “Customers Also Bought” and “You May Also Need” to help you find related products without extra searching.
Your cart is automatically saved even if you lose connectivity — when you reconnect, everything you added will still be there. That’s a small feature with a big impact for operators working in areas with spotty internet.
3. Real-Time Delivery Tracking and Alerts
MOXē’s AI-powered delivery alerts notify you when your delivery truck is 30 minutes away, along with other important delivery details.
You can also set up:
- Payment alerts — reminders for upcoming or past-due invoices
- Recommended product alerts — notifications when your sales rep suggests something new
This keeps you in control without having to check the app constantly.
4. Inventory Management
MOXē’s Inventory tool gives operators multiple ways to create a new Inventory Worksheet — from a shopping list, from past purchases (last 30, 60, or 90 days), by duplicating a past inventory, or by adding items manually.
You can also track non-US Foods products alongside your regular inventory, giving you a complete picture of your stock.
The Food Cost Calculator built into the inventory tool uses the industry-standard formula — opening inventory plus purchases minus closing inventory, divided by food sales — so you always know your actual food cost percentage without doing the math manually.
5. Menu IQ — Profitability Planning
Menu IQ is US Foods’ next-generation menu profitability tool, giving operators complete control over recipes, costs, and profitability — all in one place. It’s available at no cost to US Foods customers and can be found under “My Business” in MOXē.
For operators looking to engineer their menu for better margins, this is one of the most powerful features available in any foodservice ordering platform.
6. List Management for Organized Ordering
MOXē’s list management lets you create groups within your shopping list to organize products the way you store them — for example, Walk-in, Dry Storage, or Prep Fridge.
This “Shelf-to-Sheet” approach means you can take inventory and place orders in the same sequence as your physical storage, cutting down on back-and-forth time.
How AI Is Powering MOXē’s Product Recommendations
US Foods uses AI within MOXē to recommend products, and as a result, each order is up one-and-a-half cases on average — featuring on-trend products that provide back-of-house convenience and the ingredients diners want.
This matters because most foodservice operators don’t have time to browse through hundreds of thousands of products to find something new. AI-driven recommendations surface relevant, trending items based on what similar operators are ordering — making menu innovation easier and faster.
Who Is MOXē Best For?
MOXē is built specifically for US Foods customers. It’s most useful for:
- Independent restaurant operators managing their own purchasing
- Multi-location foodservice businesses that need to centralize ordering
- Catering companies and institutional operators with complex inventory needs
- Food & beverage managers looking to reduce administrative time
The app draws on familiar consumer e-commerce functionalities to guide the operator from product discovery to delivery — meaning even staff with minimal tech experience can pick it up quickly.
MOXē vs. Traditional Foodservice Ordering: A Practical Comparison
| Feature | Traditional Ordering | MOXē |
|---|---|---|
| Product catalog | Phone/paper | 400,000+ items searchable |
| Inventory tracking | Manual spreadsheets | Built-in digital tool |
| Delivery tracking | Phone calls | Real-time GPS alerts |
| Food cost management | External tools | Integrated calculator |
| Order placement | Rep-dependent | 24/7 self-service |
| Product recommendations | Manual | AI-powered |
Tips for Getting the Most Out of MOXē
If you’re a US Foods customer already using MOXē — or planning to — here are practical ways to maximize the platform:
- Set up your Shopping Lists early. Organize them by storage zone so your inventory process matches your order process.
- Enable delivery and payment alerts. You’ll never miss a delivery window or payment due date.
- Try Image Ordering. If you maintain a handwritten par list, photograph it to place orders faster.
- Use Menu IQ for seasonal menu planning. Run cost analysis before you change your menu, not after.
- Check the Scoop™ section regularly. US Foods introduces around 50 new products twice a year, and many are exclusively visible through MOXē first.
- Track your food cost over time. Once you’ve completed at least two inventory worksheets, MOXē will graph your food cost month-to-month automatically.
Is MOXē Available on All Devices?
Yes. MOXē is the only all-in-one e-commerce application in foodservice distribution that can be used across desktop, tablet, and mobile devices anywhere, anytime.
It’s available as a mobile app on both iOS (App Store) and Android (Google Play), and also accessible via desktop browser for operators who prefer to order from a computer.
Conclusion: MOXē Is More Than an Ordering App
MOXē by US Foods is a serious operational tool for foodservice professionals. It combines ordering, inventory, food cost management, delivery tracking, and menu planning into a single platform — all available for free to US Foods customers.
For operators trying to run leaner, move faster, and make smarter purchasing decisions, MOXē removes the friction that slows things down. The addition of AI-powered features — from image ordering to product recommendations — makes it more than just a digital catalog. It’s a genuine business management tool built around the real needs of restaurant and foodservice operators.
If you’re a US Foods customer and haven’t fully explored what MOXē can do, it’s worth taking the time. The features are there. The platform is free. And the time you save goes directly back into running your business.
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